At jilix, we take your privacy seriously. This page explains exactly what personal information we collect, how we use it, and what rights you have as a Filipino player on our platform. Please read this carefully before registering.
jilix is an online gaming and entertainment platform operated for Filipino players across the Philippines. This Privacy Policy explains how we collect, store, use, and protect the personal information you provide when you register, play, or interact with any part of the jilix platform. It applies to all users of the jilix website and any related mobile-optimised pages, regardless of the device you use to access them. By creating an account or continuing to use the platform, you confirm that you have read and understood this policy. If you do not agree with any part of this policy, please do not register or continue using jilix.
This policy is written in plain Philippine English so that every Filipino player can understand exactly how their data is handled. We update this policy from time to time to reflect changes in our practices or in applicable Philippine law, and the date at the top of this page always reflects the most recent version. We encourage you to review this page periodically so you stay informed about how we protect your information.
When you register on jilix, we collect the personal information you provide directly, including your full name, date of birth, email address, mobile number, and preferred payment details. We also collect a copy of any identity or age-verification documents you submit to us as part of our Know Your Customer (KYC) process, which is required under Philippine gaming regulations. This information is necessary to verify that you are at least 21 years old and are legally permitted to use the platform in the Philippines.
In addition to information you provide directly, we automatically collect certain technical data when you use the platform. This includes your IP address, device type, browser version, operating system, pages visited, session duration, and in-game activity logs. We use this technical data to maintain platform security, detect fraudulent behaviour, improve the user experience, and ensure the platform performs reliably on mobile devices commonly used by Filipino players. We do not collect any information beyond what is reasonably necessary for these purposes.
We may also collect information about your payment transactions, including deposit amounts, withdrawal requests, and transaction timestamps. This financial data is retained in accordance with our legal obligations under Philippine law and is used solely for account management, fraud prevention, and regulatory compliance. We do not store full payment card numbers on our servers — payment processing is handled through secure, approved payment channels.
We use the personal information we collect to operate and maintain your jilix account, process deposits and withdrawals in Philippine pesos (PHP), verify your identity and age, and provide you with access to our game lobby, slot games, fish games, and other platform features. Your information also allows us to send you important account-related notifications, such as transaction confirmations, security alerts, and updates to our Terms and Conditions or this Privacy Policy.
We may use your data to personalise your experience on the platform — for example, to remember your preferences or to display content relevant to your activity. We also use aggregated, anonymised data to analyse platform performance and improve our services for all Filipino players. Where we send you any promotional communications, we will only do so in accordance with your stated preferences and applicable Philippine law, and you will always have the option to opt out.
Your data may be used to comply with our legal and regulatory obligations, including reporting requirements imposed by Philippine gaming authorities. We may also use your information to investigate suspected fraud, money laundering, or other prohibited activity, and to enforce our Terms and Conditions. We will never use your personal data for any purpose that is incompatible with the purposes described in this policy without first obtaining your consent.
jilix does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with carefully selected service providers who assist us in operating the platform — for example, payment processors, identity verification providers, and IT infrastructure partners. All such third parties are contractually required to handle your data securely and only for the specific purpose for which it was shared.
We may also disclose your personal information to Philippine regulatory authorities, law enforcement agencies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of jilix, our players, or the public. In the event that jilix undergoes a business restructuring or change of ownership, your personal data may be transferred to the new entity, subject to the same privacy protections described in this policy. We will notify you of any such transfer in advance where it is practicable to do so.
We retain your personal information for as long as your jilix account remains active and for a reasonable period thereafter, in accordance with our legal obligations under Philippine law. Financial transaction records are typically retained for a minimum of five years following the date of the transaction, as required by applicable anti-money laundering regulations. Identity verification documents are retained for the period required by Philippine gaming and financial regulations.
When your account is closed — whether at your request or due to a breach of our Terms and Conditions — we will securely delete or anonymise your personal data once the applicable retention period has expired. We do not retain data for longer than is necessary for the purposes described in this policy. If you have questions about how long specific types of data are retained, you may contact our support team for more information.
jilix implements a range of technical and organisational security measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, access controls that limit who within our organisation can view your data, and regular security reviews. We take the security of Filipino players' data seriously and continuously update our practices to address emerging threats.
While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play an important role in keeping your account secure — please use a strong, unique password for your jilix account, do not share your login credentials with anyone, and contact us immediately if you suspect any unauthorised access to your account. We will investigate all reported security concerns promptly and take appropriate action.
As a Filipino player, you have rights over your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. These rights include the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, the right to correct any inaccurate or incomplete data, and the right to request the deletion of your data where it is no longer necessary for the purposes for which it was collected.
You also have the right to object to the processing of your personal data in certain circumstances, and the right to data portability where technically feasible. To exercise any of these rights, please contact the jilix support team with your request. We will respond within a reasonable timeframe and in accordance with our obligations under Philippine data protection law. Please note that some requests may be subject to limitations where retention is required by law or where your data is necessary to resolve an ongoing dispute.
jilix uses cookies and similar tracking technologies to operate the platform, remember your session, and improve your experience. Essential cookies are necessary for the platform to function correctly and cannot be disabled. We may also use analytics cookies to understand how Filipino players use the platform, which helps us identify areas for improvement. These analytics cookies collect data in an aggregated, anonymised form and do not identify you personally.
You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the platform and your ability to access some features. We do not use cookies to serve third-party advertising or to track your activity across other websites. Our use of cookies is limited to what is necessary to provide a secure, functional, and improved gaming experience on jilix.
We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes, we will update the date shown at the top of this page and, where appropriate, notify registered players via email or an in-platform notification. Your continued use of jilix after any such update constitutes your acceptance of the revised policy.
We encourage all Filipino players to review this page periodically to stay informed about how jilix handles their personal data. If you have any questions or concerns about this Privacy Policy or about how your data is processed, please visit our FAQ page or contact the jilix support team directly. We are committed to being transparent and responsive on all matters relating to your privacy.
Quick answers to what Filipino players most often ask about data and privacy on jilix.
No — jilix does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is shared only with service providers who help us operate the platform, such as payment processors and identity verification partners, and only under strict contractual data protection obligations. We may also disclose data to Philippine regulatory authorities or law enforcement where legally required. Outside of these specific circumstances, your personal information stays within jilix and is never used for purposes beyond those described in this Privacy Policy. If you have concerns about how your data is shared, please review Section 4 of this policy or contact our support team.
You can request a copy of the personal data jilix holds about you by contacting our support team directly. Under the Data Privacy Act of 2012, you have the right to access your personal information, and we are committed to responding to all such requests within a reasonable timeframe. When submitting your request, please provide enough information to allow us to verify your identity and locate your account. We will provide your data in a clear, readable format. If you also wish to correct any inaccurate information or request deletion of your data, you can include those requests at the same time.
Identity verification is a legal requirement for online gaming platforms operating in the Philippines. jilix is required to confirm that all players are at least 21 years old and are who they say they are, in order to comply with Philippine gaming regulations and anti-money laundering laws. The KYC (Know Your Customer) process protects both you and the platform — it prevents underage gaming, reduces fraud, and ensures that withdrawals are paid to the correct person. The documents you submit for verification are stored securely and are only accessed by authorised personnel for compliance purposes. We do not use your identity documents for any other purpose.
When you close your jilix account, we will retain your personal data for the period required by applicable Philippine law — typically a minimum of five years for financial transaction records, in line with anti-money laundering regulations. Once the applicable retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked back to you. During the retention period, your data will not be used for any active marketing or platform purposes. If you have specific questions about data retention after account closure, please contact our support team and we will provide you with the relevant details for your account.
Now that you know how jilix protects your data, join thousands of Filipino players enjoying a safe, mobile-first gaming experience. Registration takes under two minutes.